Our company reserves the right to cancel or reschedule an event for any reason.
If an event is cancelled then all participants will be notified within 48 hours of the commencement date for the event and have the option to reschedule to another event or receive a full refund.
In the circumstances that a participant needs to cancel their booking ,then the following will apply:
- If more than 5 days prior to the date of the event, then the participant has the option to reschedule to another event (as long as one is available within 3 month period of the cancellation date).
If no other suitable event is available within the 3 month period, then the participant will receive a full refund. - If the cancellation is 4 days or less before the event, then the full booking payment will be forfeited and there is no option to reschedule to an alternative event.
- If the participant is unable to attend a booked event they have the ability to transfer their place to another person.
If intending to transfer a place to another person it is requested that you advise our company in advance and provide the name of the alternate attendee.